Overview

This policy outlines how refund requests are examined and processed, ensuring each case is handled fairly and consistently.

Eligibility for Refunds

Refunds may be issued in cases involving billing errors, duplicate payments, or confirmed service failures. Other cases are reviewed individually.

Non-Refundable Situations

Certain digital products and completed services are non-refundable once delivered or accessed.

Refund Process

Requests must include transaction information and explanation. Approved refunds are returned through the original payment method.

Partial or Conditional Refunds

Partial refunds may be granted if only part of a service was not delivered or cannot be completed.

Disputes and Resolution

If disagreements arise, documentation may be required. We aim for fast and fair resolutions.

Processing Time

Refunds typically process in 5–10 business days depending on the payment provider.

Exceptions and Limitations

Refunds cannot be granted in cases of fraud, misuse, or breach of service terms.

Policy Updates

Refund terms may be revised. The updated policy will always be posted on this page.